How it Works

LIGHTING THE WAY

We plan & run adventures, honeymoons, family holidays & small group journeys to Latin America & Antarctica.

We orchestrate every last detail, from hotels, guides, flights and transfers, to restaurant reservations, special experiences and outlandish requests.

Step 1

Plan your trip in conversation with one of our designers

The more information you provide at this stage, the better we can shape your journey. The process takes anything from a few days to several months, depending on the duration and complexity of the itinerary. After an initial phone call, we charge a $250 per person planning fee. This charge will count towards the total cost of your trip and enables us to start checking availability and designing your proposal in detail.

Step 2

Getting your dates in the diary

Once you are 100% happy with the suggested itinerary, it’s time to make the necessary reservations. We will send a deposit invoice, to include your flights and 30% of all ground arrangements.

Step 3

Certifications and travel information

Upon receipt of the deposit, you will receive confirmation of your trip, along with an ATOL certificate (for UK customers only) and information to help prepare for your adventure.

Step 4

Handover of the finalised plans and travel documents

The balance for your trip is due 60 days prior to departure. Once received, you will be sent login details to access your travel documents via our interactive app, containing your itinerary, maps, relevant articles and personalised recommendations.

Step 5

Your personal concierge will take it from here.

Contactable by email and WhatsApp, they are available for any questions or special requests in the lead up and for the duration of your trip.

It’s time to start your adventure!

LONDON OFFICE

+44 (0)20 7993 6930

US OFFICE

+1 646 688 2317
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